Frequently asked questions

Everything you need to know about riding and driving with Zovrid.

How is the price decided?

You see an upfront estimate when you book. Then verified drivers send live offers (price + ETA) and you pick the one you like. The price you accept is what you pay.

Is there surge pricing?

No. There are no demand multipliers. A busy Friday night uses the same fare formula as a quiet Tuesday morning.

How do I pay?

You pay your driver in the car — card, MobilePay or cash — like a classic taxi. Card payments in-app are coming later.

Are drivers verified?

Yes. Every driver is manually checked by our team — driving licence, taxi permit and vehicle details — before they can accept a single ride.

Can I book a ride for later?

Yes. Choose “Schedule” when booking and set your pickup time. A verified driver picks it up in advance.

What are passes?

Prepaid commuter passes let you buy a regular route in advance at a discounted per-ride price — handy for daily trips like home ↔ work.

Which cities do you serve?

We are launching in the Helsinki region — Helsinki, Espoo, Vantaa and the airport — and growing from there.